Citation
Ng, Siew Imm and Goh, Hui Leng and Ho, Jo Ann
(2008)
Service quality perception in a private hospital.
In:
Management Research Issues.
Universiti Putra Malaysia Press, Serdang, Selangor, pp. 81-102.
ISBN 9789673440214
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Additional Metadata
| Item Type: | Book Section |
|---|---|
| Call Number: | HD30.4 M266 |
| Divisions: | Faculty of Economics and Management Graduate School of Management |
| Publisher: | Universiti Putra Malaysia Press |
| Keywords: | Private hospital; Service quality: Customer satisfaction |
| Depositing User: | Noor Syafiqah Mohd Hairi |
| Date Deposited: | 02 Sep 2015 03:20 |
| Last Modified: | 02 Sep 2015 03:20 |
| URI: | http://psasir.upm.edu.my/id/eprint/32754 |
| Statistic Details: | View Download Statistic |
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