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The role of culture in quality improvement in the intensive care unit: a literature review


Citation

Soh, Kim Lam and Soh, Kim Geok and Davidson, Patricia M. (2013) The role of culture in quality improvement in the intensive care unit: a literature review. Journal of Hospital Administration, 2 (2). pp. 97-104. ISSN 1927-6990; ESSN: 1927-7008

Abstract

Improving the quality of patient care and patient outcomes is a major concern internationally. In a developing health care system, implementing quality improvement is challenging due not only to resource and workforce issues but also cultural factors. Using the method of a focussed literature review, this paper discusses the importance of assessing a societal view of culture, social mores and customs, and power relationships in quality improvement activities using the intensive care unit as an exemplar. We conclude that implementing quality improvement strategies in a developing health care system needs to address the broader perspectives of social and cultural systems particularly hierarchical relationships and issues of non-disclosure.


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Additional Metadata

Item Type: Article
Divisions: Faculty of Educational Studies
Faculty of Medicine and Health Science
DOI Number: https://doi.org/10.5430/jha.v2n2p97
Publisher: Sciedu Press
Keywords: Cross cultural; Intensive care unit; Literature review; Quality improvement
Depositing User: Nabilah Mustapa
Date Deposited: 12 Mar 2015 04:28
Last Modified: 17 Feb 2016 02:05
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.5430/jha.v2n2p97
URI: http://psasir.upm.edu.my/id/eprint/28982
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