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Changing the perception of the call center industry.


Citation

Alizadeh , Hossein Nezakati and Sedek, Rozita (2012) Changing the perception of the call center industry. In: Business practices in Malaysia. McGraw-Hill (Malaysia), Shah Alam, Selangor, pp. 106-120. ISBN 9789675771521

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Additional Metadata

Item Type: Book Section
Divisions: Faculty of Economics and Management
Publisher: McGraw-Hill (Malaysia)
Keywords: Call center industry; Call center.
Depositing User: Nurul Ainie Mokhtar
Date Deposited: 14 Nov 2013 11:42
Last Modified: 14 Nov 2013 11:42
URI: http://psasir.upm.edu.my/id/eprint/26167
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