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Changing the perception of the call center industry.

Alizadeh , Hossein Nezakati and Sedek, Rozita (2012) Changing the perception of the call center industry. In: Business practices in Malaysia. McGraw-Hill (Malaysia), Shah Alam, Selangor, pp. 106-120. ISBN 9789675771521.

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Item Type:Book Section
Keyword:Call center industry; Call center.
Faculty or Institute:Faculty of Economics and Management
Publisher:McGraw-Hill (Malaysia)
ID Code:26167
Deposited By: Nurul Ainie Mokhtar
Deposited On:14 Nov 2013 11:42
Last Modified:14 Nov 2013 11:42

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