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A survey of communication content in software requirements elicitation involving customer and developer


Citation

Che Pa, Noraini and Mohd Zain, Abdullah (2011) A survey of communication content in software requirements elicitation involving customer and developer. Journal of Software & Systems Development, 2011. art. no. 742200. pp. 1-12. ISSN 2166-0824

Abstract

At the heart of software requirements elicitation lies the communication between customer and developer. There are several valuable components of communication such as medium, sender, receiver, and messages, which relates to the input and output from both parties. Most of these messages are delivered through incompletely, inconsistently or inaccurately defined communication medium. This study has been done to look into the communication content of the current communication practices between developer and customer in Malaysia. The results of this study revealed some important notes on the practices of communication content during software requirements elicitation process in Malaysia.


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Additional Metadata

Item Type: Article
Divisions: Faculty of Computer Science and Information Technology
DOI Number: https://doi.org/10.5171/2011.742200
Publisher: IBIMA Publishing
Keywords: Requirements elicitation; Software requirements specification; Communication content
Depositing User: Nabilah Mustapa
Date Deposited: 13 Oct 2015 08:22
Last Modified: 13 Oct 2015 08:22
Altmetrics: http://www.altmetric.com/details.php?domain=psasir.upm.edu.my&doi=10.5171/2011.742200
URI: http://psasir.upm.edu.my/id/eprint/22514
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